Cross Functional Case Studies

Qualcomm Case Study

Global Semiconductor Company Moves from Jive to Office 365

Client Profile

Major global semiconductor company looking to move to a next-generation Intranet while cutting costs and streamlining content management in a multi-acquisition environment.

Situation

The two main constraints were the expiration of subscription license for legacy Intranet platform in less than 120 days and the user experience in transitioning to the new Intranet had to be as seamless as possible.

Solution

Migrate the most valuable sites and content within sites on the legacy platform to Office 365/SharePoint Online tenant.  Leverage migration automation tools to both create an archive of all existing Jive content while transforming and upload key sites and related content. Identify and develop “champions” from multiple business areas to ensure the success of content migration for core business while articulating the vision for the future growth of the new platform.

Business Benefits

  • Focused on the highest value content migration completed within fixed milestone dates while providing flexible archive resource that could support post-migration project content migration as needed.
  • Leveraged SharePoint modern sites and pages features in conjunction with a revised information architecture to provide a user experience that was familiar to users of the legacy platform yet promoted exploration and use of new features available in the new platform.
  • Provided an intranet built on O365/SharePoint that leveraged existing Microsoft licensing and related cost reductions
  • Provided an overall “big/bang” migration approach for simultaneous go live for all portions of the Intranet portal
  • Migration approach combined efforts of a core project team with site owners across the enterprise to produce sites optimized for the content in specific business areas to accelerate user engagement & adoption
Multinational Mining Company

Multinational Mining Company Moves from Jive to Office 365

Client Profile

Anglo American plc is a British multinational mining company based in Johannesburg, South Africa, and London, United Kingdom. It is the world’s largest producer of platinum, with around 40% of world output, as well as being a major producer of diamonds, copper, nickel, iron ore, and metallurgical and thermal coal.

Situation

Anglo American made a decision to invest in Office 365 and an Intranet-in-a-Box product for their next-generation intranet and wanted to migrate selected content from a legacy Jive intranet platform.

Solution

Migration effort followed a specific strategy of avoiding migration of any “throwaway” content and instead focus on migrating key content in a way that demonstrated the capabilities of the new platform and encouraged future user adoption in these areas.

Business Benefits

  • Flexible migration approach that allowed for an extended time period for site owner optimization sites in the new platform
  • Provided an intranet built on O365/SharePoint that leveraged existing Microsoft licensing and related cost reductions
  • Intranet positioned on a modern/continuously updated platform
  • Migrated approximately 5,000 Jive Places​
JCDecaux Logo Outside

JC Decaux Jive to Microsoft Migration

Client Profile

JCDecaux’s network of outdoor advertising displays is one of the largest in the global media industry. Every day, JCDecaux reaches more than 410 million people on the planet.  As audiences and communication channels become more fragmented, JCDecaux stands out for its ability to combine mass media and targeted solutions. JCDecaux owes its distinctiveness to its presence in cities, transport systems, and major thoroughfares. With the global population becoming increasingly urban and mobile, their solutions become more effective with each passing year. They are now one of the most influential media networks on the global level, and one of the most flexible on the local level.  To learn more about JCDecaux, visit www.jcdecaux.com.

Situation

JCDecaux needed to migrate to a new Intranet platform in an effort to increase platform stability, drive user engagement and cut costs while migrating core content from the original platform.

Solution

Office 365/SharePoint online-based intranet solution that included custom site templates with metadata content tagging and categorization to support flexible content curation strategy.

Business Benefits

  • Intranet content was refreshed and existing content retired based on key criteria, including content aging
  • Provided a viable intranet strategy built on O365/SharePoint that leveraged existing Microsoft licensing and related cost reductions
  • Intranet positioned on a modern/continuously updated platform
  • Full coverage of 10,000 user community​


Cross Functional

A Cross Functional team is a group of people with different functional expertise working toward a common goal. It may include people from finance, marketing, operations, and human resources departments. Typically, it includes employees from all levels of an organization. Members may also come from outside an organization (in particular, from suppliers, key customers, or consultants).

Cross-functional teams often function as self-directed teams assigned to a specific task which calls for the input and expertise of numerous departments. Assigning a task to a team composed of multi-disciplinary individuals increases the level of creativity and out of the box thinking. Each member offers an alternative perspective to the problem and potential solution to the task. In business today, innovation is a leading competitive advantage and cross-functional teams promote innovation through a creative collaboration process. Members of a cross-functional team must be well versed in multi-tasking as they are simultaneously responsible for their cross-functional team duties as well as their normal day-to-day work tasks.

Some researchers have viewed cross-functional interactions as cooperative or competitive in nature, while others have argued that organization’s functional areas are often forced to compete and cooperate simultaneously with one another (“coopetition”) and it is critical to understand how these complex relationships interplay and affect firm performance.

Decision making within a team may depend on consensus, but often is led by a manager/coach/team leader. Leadership can be a significant challenge with cross-functional teams. Leaders are charged with the task of directing team members of various disciplines. They must transform different variations of input into one cohesive final output. Cross-functional teams can be likened to the board of directors of a company. A group of qualified individuals of various backgrounds and disciplines are assembled to collaborate in an efficient manner in order to better the organization or solve a problem.

Danny RyanCross Functional