Operations and Research Case Studies

JCDecaux Logo Outside

JC Decaux Jive to Microsoft Migration

Client Profile

JCDecaux’s network of outdoor advertising displays is one of the largest in the global media industry. Every day, JCDecaux reaches more than 410 million people on the planet.  As audiences and communication channels become more fragmented, JCDecaux stands out for its ability to combine mass media and targeted solutions. JCDecaux owes its distinctiveness to its presence in cities, transport systems, and major thoroughfares. With the global population becoming increasingly urban and mobile, their solutions become more effective with each passing year. They are now one of the most influential media networks on the global level, and one of the most flexible on the local level.  To learn more about JCDecaux, visit www.jcdecaux.com.

Situation

JCDecaux needed to migrate to a new Intranet platform in an effort to increase platform stability, drive user engagement and cut costs while migrating core content from the original platform.

Solution

Office 365/SharePoint online-based intranet solution that included custom site templates with metadata content tagging and categorization to support flexible content curation strategy.

Business Benefits

  • Intranet content was refreshed and existing content retired based on key criteria, including content aging
  • Provided a viable intranet strategy built on O365/SharePoint that leveraged existing Microsoft licensing and related cost reductions
  • Intranet positioned on a modern/continuously updated platform
  • Full coverage of 10,000 user community​
AMD Logo

AMD Jive to Microsoft Migration

Client Profile

Founded in 1969 as a Silicon Valley start-up, the AMD journey began with dozens of employees focused on leading-edge semiconductor products. From those modest beginnings, AMD has grown into a global company of 10,000 people, achieving many important industry firsts along the way. AMD today develops high-performance computing and visualization products to solve some of the world’s toughest and most interesting challenges. There has never been a better time to be in the semiconductor industry, and we are ready to tackle the next 50 years with high-performance computing and graphics solutions that transform all of our lives. To learn more about AMD, visit www.amd.com.

Situation

AMD needed an overall strategy to leverage Office 365 while allowing the decommissioning of the current Jive instance and eliminating Jive licensing costs. The migration forms the basis for a refreshed high-value collaboration tool that AMD users can leverage in their day-to-day work tasks to improve productivity. Complete migration prior to the expiration of current Jive subscription (2 months to complete migration).

Solution

Migrate selected Places and related content from the current AMD Jive instance to the AMD Office 365/SharePoint Online tenant. Migration was completed leveraging automated migration utilities and associated consulting. This included working with Client on an overall Communication, Change Management, and Adoption effort.

Business Benefits

  • Eliminated stale and outdated Jive content
  • Able to complete migration in 2 months and eliminate Jive license and support costs
  • Enabled usage of a consistent UX and Search experience across the entire Intranet
  • Establish an “ownership” mindset among teams to maintain relevant content on an ongoing basis​​
  • New collaboration platform helped to drive employee engagement across the organization
  • Drove adoption of new capabilities in O365 related to content presentation and collaboration
Secretary of State Application Lifecycle Management Project for SharePoint 2016

Secretary of State Application Lifecycle Management Project for SharePoint 2016

Client Profile

Innovative state government agency.

Situation

The Georgia Secretary of State agency is responsible for the administration of secure, accessible, and fair elections; registration of corporations; regulation of charities and securities; and oversight of professional license holders. The agency has implemented many e-government solutions while in office. The agency has also worked to communicate more efficiently with Georgia’s businesses, promote voter registration, cut bureaucratic red tape, reduce costs on Georgia taxpayers, and deter corporate identity theft.

Solution

ThreeWill designed, implemented, tested and documented the transition to a new SharePoint 2016 environment for over ten SharePoint-based applications.  We worked with other Microsoft partners and the agency to accomplish this project.  We were responsible for the managing the overall process and meeting the project constraints.

Business Benefits

  • Achieved goal of one synchronized and controlled Development, Testing, Staging, and Production environment for over ten SharePoint-based applications
  • Have a process for consistently updating and promoting software through these environments
  • Agency is now on the most recent version of SharePoint and can take advantage of latest features
  • The environment is more secure because they are running on the latest versions of software
  • Updated software including Nintex and Extranet Collaboration Manager


Operations

The outcome of Business operations is the harvesting of value from assets owned by a business. Assets can be either physical or intangible. An example of value derived from a physical asset, like a building, is rent. An example of value derived from an intangible asset, like an idea, is a royalty. The effort involved in “harvesting” this value is what constitutes business operations cycles.

Business operations encompass three fundamental management imperatives that collectively aim to maximize value harvested from business assets (this has often been referred to as “sweating the assets”):

  • Generate recurring income
  • Increase the value of the business assets
  • Secure the income and value of the business

The three imperatives are interdependent. The following basic tenets illustrate this interdependency:

The more recurring income an asset generates, the more valuable it becomes. For example, the products that sell at the highest volumes and prices are usually considered to be the most valuable products in a business’s product portfolio.
The more valuable a product becomes the more recurring income it generates. For example, a luxury car can be leased out at a higher rate than a normal car.
The intrinsic value and income-generating potential of an asset cannot be realized without a way to secure it. For example, petroleum deposits are worthless unless processes and equipment are developed and employed to extract, refine, and distribute it profitably.
The business model of a business describes the means by which the three management imperatives are achieved. In this sense, business operations is the execution of the business model.

Research

Research comprises “creative work undertaken on a systematic basis in order to increase the stock of knowledge, including knowledge of humans, culture and society, and the use of this stock of knowledge to devise new applications.” It is used to establish or confirm facts, reaffirm the results of previous work, solve new or existing problems, support theorems, or develop new theories. A research project may also be an expansion on past work in the field. To test the validity of instruments, procedures, or experiments, research may replicate elements of prior projects, or the project as a whole. The primary purposes of basic research (as opposed to applied research) are documentation, discovery, interpretation, or the research and development (R&D) of methods and systems for the advancement of human knowledge. Approaches to research depend on epistemologies, which vary considerably both within and between humanities and sciences. There are several forms of research: scientific, humanities, artistic, economic, social, business, marketing, practitioner research, etc.

Danny RyanOperations and Research