Director of Collaboration

  • Miriam Cox

    "We worked with ThreeWill on a high-visibility project with a short runway. Thanks to the organization and collaboration that ThreeWill brought to the table, we completed the project on time and under budget. ThreeWill set the gold standard for how we will run projects and drive effective cross-vendor communications going forward."

    Miriam Cox, Director of Employee Communication and Engagement, AMD
  • “We have been doing SharePoint for almost 7 years and ThreeWill is the only consulting company we have ever recommended. ThreeWill does excellent work and really knows their craft as good as anyone.”

    Sr. Technical Architect (Collaboration and Online Services), Fortune 50 Telecommunications Company
  • “I appreciate the continued opportunity to work with the ThreeWill team…the experience in working with ThreeWill is so very different than the other vendors in this space and I appreciate that you make it easy to do business. We have accomplished a great deal and I look forward to whatever comes next.”

    Tricia Mercaldo, Director, Collaboration Tools & Internal Communications – Fortune 500 Entertainment Company
Cox Automotive

Cox Automotive Drives Innovation with New Office 365 Digital Workplace

Client Profile

Cox Automotive Inc. makes buying, selling, owning and using cars easier for everyone. With their technology, market intelligence, and products and services, Cox Automotive simplifies the trusted exchange and mobility of vehicles and maximizes value for dealers, manufacturers and car shoppers.  To learn more about Cox Automotive, visit www.coxautoinc.com.

Situation

Cox Automotive needed a plan for an Intranet transformation as part of overall Digital Workplace initiative, including migration of existing content coming from an existing social intranet platform to Office 365.  The drivers for the project were decreasing costs, increasing innovation, improving the user experience and enabling mobile access to content.

Solution

ThreeWill and Cox Automotive worked together as part of a Migration Workshop/POC and a Digital Workplace Workshop.

Business Benefits

  • Clarity on Pilot/Production migration needs, including a finalized content migration strategy (content mapping/prioritization and requirements for site rationalization)
  • Completion of a Digital Workplace design that allowed for a vision of what will be the future Intranet implementation and the user experience for migrated sites
  • Understanding of gaps between out of the box SharePoint Online / Office 365 capabilities and key business usage scenarios
  • Identified key enabling technologies and technologies that are either out-of-scope or candidates for a roadmap
chatter anywhere

Chatter Anywhere

Client Profile

Multinational beverage corporation, and manufacturer, retailer, and marketer of nonalcoholic beverage concentrates and syrups.

Situation

Salesforce Chatter is the official social solution and access to Salesforce Chatter across all web based platforms used at the company is desired. A couple of web based platforms used within the company have built unique integrations with Salesforce Chatter resulting in multiple code bases for maintenance and enhancements. Integrations for Salesforce Chatter are not available for additional platforms used at the company such as those built on Adobe Experience Manager and SharePoint.

Solution

A shared Javascript based client solution which can be used across all web based platforms:

  • Serves as an API tool for platform developers at the company to bring Salesforce Chatter integration to any platform
  • Hosted by Amazon AWS, authentication and access to the Chatter API is provided by an enterprise ESB
  • Includes installation and usage guides for users and developers
  • Provides for a Chatter group feed, allowing users to interact with Salesforce Chatter from the UI of any web based platform
  • Allows users to easily share the link to a page hosted in any web based platform within minimal number of clicks

Business Benefits

Users are able access Salesforce Chatter from any web based platform used at the company. A single code base is used for all web based Chatter integrations reducing costs for support, maintenance, and deployment of the solution.

mobile responsive SharePoint 2013 Intranet Portal

Global Consulting Firm Intranet

Client Profile

Global Consulting Services firm focused on services areas including customer experience, performance improvement, technology and digital and transformation.

Situation

Through consolidation and acquisitions there were many SharePoint based intranet portals and no consistent user experience or taxonomy.  Searching for the best of breed content and knowledge leaders on specific services and industries was difficult.  Additionally, the portals were not optimized for a mobile workforce.

Solution

A highly customized and mobile responsive SharePoint 2013 Intranet Portal with the following key features.

  • Simple and clean user interface with custom branding including support for mobile responsive.
  • Cohesive navigation experience across all site collections that aligns with corporate taxonomy for service lines, industries, capabilities and office locations.
  • Personalized subscription and targeting features for alerts, news, announcements and featured content.
  • Unified upload experience for best practice and project assets available anywhere with back-end routing to appropriate destination document libraries.
  • Highly customized user profile with integrations with 3rd party systems for such as skills and projects.
  • Customize search experience for users and content filterable based on the corporate taxonomy.

Business Benefits

The resulting intranet portal was highly suited to the mobile workforce so it was accessible anywhere and at any time via mobile, tablets and laptops.  Through the consistent application of a corporate taxonomy and metadata users are able to tag content and then navigate to or search for content in an easy and understandable way.  Finally, using the personalization features users are only pushed content that matters to them based on their preferences.

Danny RyanDirector of Collaboration