Business Intelligence Portal Solution for Utilities Industry

portal solution

Client Profile

Leader in full-scale, demand-side services for utilities ranging from Demand Response, Advanced Metering Infrastructure, and Smart Grid to Load Research, Measurement & Verification and Energy Efficiency.

Situation

Utilities are experiencing a renewed interest in demand-side management. At the same time, competitive and market pressures are forcing them to seek and implement new technologies and services that will either increase profits or decrease costs. These challenges often must be met with a staff that has been severely downsized over the past several years. The client developed a powerful technology platform to facilitate an integrated program delivery. The platform supports core functional capabilities from market segmentation and customer acquisition to service delivery and rebates processing. An essential component of this platform is a Reporting Portal that supports the KPI’s, Scorecards and Analytics critical to assess the performance of these Programs.

Solution

A Reporting Portal with SharePoint as the platform for delivery of dashboards, metrics and analytics to support the client’s Energy Programs. Reports are delivered via Performance Point, SQL Server Reporting Services and Power Pivot.

Business Benefits

  • Reporting Portal delivered as one of the critical components of the overall Client Program Delivery Platform
  • Client team trained and mentored on SharePoint, Performance Point, PowerPivot and SSRS for ongoing Program Sustainment
  • Report Portal Platform designed for replication and reuse for multiple customers of the client

Features

  • Department - IT & Project Management
  • Department - Operations & Research
  • Department - Sales & Marketing
  • Industry - Telecom & Utilities
  • Objective - Automate Workflows
  • Objective - Create Apps from Spreadsheets
  • Objective - Employee Engagement
  • Objective - Increase Innovation
  • Objective- Increase Customer Satisfaction
  • Objective- Increase Revenue
  • Objective- Increase Security
  • Role - Director of Innovation
  • Role - Director of IT
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