Danny serves as Vice President of Client Development at ThreeWill. His primary responsibilities are to make sure that we are building partnerships with the right clients and getting out the message about how we can help clients.
We’re delisting a couple of our assets from the AppExchange and the Office Store:
- Trove is an integration that let you upload and edit files in Microsoft 365 directly from Salesforce.
- Channel is an integration that let you interact with the Salesforce Chatter Feed directly from Microsoft 365.
We are delisting so we can focus on the demand we have for our Microsoft 365/SharePoint migration capabilities (we are especially busy since the recent acquisition of Jive). We have seen a great response to our Salesforce/Microsoft 365 integrations as free apps, but that did not lead to the services opportunities we anticipated. It was great to see that both apps were top ten apps for their specific category.
Here’s what I learned (again) from this experience. Organizations are fine with paying for services like Salesforce and Microsoft 365. But, they typically do not spend money to integrate the two services. They expect this as a feature of the core product (example, Files Connect in Salesforce which kind-of does what Trove does, but not really).
The apps kinda feel like our babies, so it’s hard to say good-bye but this will enable us to focus on growing areas of our business.
What if I already have Trove/Channel?
You can continue to use them as-is. We’re just pulling the listings from their respective marketplaces. For Trove, the client-secret is valid through 8/31/2018 for the Production and Developer version and 7/23/2018 for the Sandbox version. You will need to create your own client secret and client id if you use Trove past those dates. See Salesforce Help for more details.
What are some alternatives to look at for Trove?
Take a look at:
- Files Connect from Salesforce
- Salesforce Connector in Flow from Microsoft
- Salesforce for SharePoint from BA Insight
- DocAve for Salesforce from AvePoint
What are some alternatives to look at for Channel?
Take a look at:
What if I want support for Trove/Channel?
We aren’t offering support for Trove/Channel as a service at this time.