Non-Profit, Community Hospital with over 350 beds based in Georgia.
Customer was experiencing poor adoption and usage of their Hospital Intranet due to performance and other recurring issues reported by Users. The customer’s SharePoint System Administrators did not have the capacity and in-depth knowledge of SharePoint required to stabilize the Farm.
ThreeWill performed an architectural assessment of the SharePoint Farm and identified recommended improvements to the Farm. ThreeWill then worked with the customer System Administrators to implement changes to resolve all identified issues. ThreeWill also provided training and mentoring to the customer’s SharePoint team.
The customer’s SharePoint Farm was stabilized, eliminating the performance and functional issues being reported by Users. This also allowed development of a new Provide Workflow for the on-boarding of new Hospital Providers.