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How to Download the Jive Sizing Tool

Originally published August 25, 2016

Please watch this video to learn about installing and using the Sizing Tool.   See below for detailed instructions and Frequently Asked Questions (FAQ).

Installation Instructions

  1. Please provide your first and last name and your email on the form below the FAQ and click “Request Download”.
  2. Check your email and download the zip file to your computer.
  3. Right click on the downloaded zip and “Extract All” the contents to a folder on your computer.
  4. Navigate to the contents of the folder you just created and double-click on “J2SP.Sizer.exe”.
  5. If you are running this on Windows 10, you may get a dialog entitled “Windows protected your PC”.  Click “More info” and ensure that the publisher is “www.threewill.com” and if so, click “Run anyway.”
  6. Provide data entry for the following items.
    1. URL: Enter the primary URL for your Jive environment
      Example: https://sandbox.jiveon.com
    2. User Account (Note: This account must have the ability to “view” all Jive places)
    3. Password: Enter the Jive password associated with the User Account setting above
    4. (Optional) – Select/Deselect the “Use parallel processing” and/or “Log Activity” checkboxes
  7. Click the “BEGIN” button.
  8. Click the “Fetch Contents” button.
  9. Click the “View Report” and either:
    1. Click “Copy to Clipboard” and paste the results into the “What else should we know about the Source” field on this page.
    2. Click “Export to CSV” and attach it to the “Additional Details” field on this page.
    3. Click “Send to ThreeWill” and use your name for Contact Name and your email for Contact Email.  Click “Include Logs” to include more detailed information for us to analyze and click “Send.”

Frequently Asked Questions (FAQ)

  • What kind of computer can I run the utility on?
    • A Windows operating system with .NET version 4.5 or greater.  This includes Windows 8, Windows 10, Windows Server 2012, and Windows Server 2016.  We recommend you have at least 8 GB of RAM and a dual-core CPU.
  • How long does it take to run the utility?
    • It can take a few hours to a few days depending on how powerful the machine you are running on and how much content you have.  We have seen a client with 600,000 content items take several days, but most clients have less than 200,000 content items and it only takes a day or two.   The utility can pick up where it left off, but it is best to let it run overnight.
  • What account do I need to use to log in with the utility?
    • You need to use an account that has permission to read from all Jive places.   Ideally, this is a Jive administrator account.
  • Can I use a federated account to connect to the utility?
    • No.  You must use a “local” Jive account.  The utility cannot connect to Jive via an account that is authenticated through ADFS or any other federated identity provider.
  • Does this utility update or create any Jive content?
    • No.  It only reads content.
  • What content does the utility store?
    • It stores counts of each content type from each Jive place into a database within the current folder where the utility is extracted.
  • Does this utility store my password?
    • No.
  • Does any data go across the network unencrypted?
    • No, as long as the URL you provide for Jive begins with “https” it will be encrypted over the wire.  The data stored locally in the folder where the utility is run is not encrypted.
  • Does this utility transmit any data?
    • Not without your explicit permission.  Once the data is collected locally and you generate the report you can choose if you want to create a CSV file which you can email to ThreeWill or you can click on a Send to ThreeWill button which will securely transmit it directly to ThreeWill.
  • What is 2901?
    • 2901 is what Jive uses to call content that is shared from one Jive place to another.  The original content is a document, discussion, or whatever, but any share of that content is 2901.
  • What is 106642994?
    • 106642994 is what Jive uses to call a custom content type that is a photo within a photo album.

Download Now

We will send you a link to the download and let you know when there are updates to the tool.


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