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Jive FastTrack Migrations are the Quickest Way to Move from Jive to Office 365

Find this Podcast “Jive FastTrack Migrations are the Quickest Way to Move from Jive to Office 365” on the ThreeWill:


In this Podcast, Jive FastTrack Migrations are the Quickest Way to Move from Jive to Office 365, we discuss…

 

MinTopic
0:32Jive FastTrack Background
2:57The Ideal Situation for a FastTrack Migration
8:55The Delta Migration
11:59Customer Responsibilities
Additional Resources
Jive to Office 365 Ultimate Guide

Contact Us Page


Danny Ryan:It’s Wednesday, November 13th and today I talk with Bruce Harple from ThreeWill about jive fast track migrations, and quick an easy way to get from jive over to Office 365. I hope you enjoy this.

 

Hello and welcome to the Work Together better podcast. This morning I’ve got Bruce Harple here with me. Bruce, how are you doing?

 

Bruce Harple:Hey, good morning Danny doing great man. Glad to be here.

 

Danny Ryan:Good. We’ve got a great subject this morning. We’re going to jump into fast tracking jive migrations. Give me a little bit of background on what we’re talking about here.

 

Bruce Harple:Yeah, so what we’re talking about Dan as you know, I mean we’ve been doing job migrations for the past four years right here, three or four to five years probably. You know, we’ve, we’ve done over 20 you know, job migration and drive workshops for big enterprise customers. And I have, you know, any of the migrations, I mean a highly complex migration, you have to require, you know, a significant investment of, you know, both business and IT resources. You know, on the customer side, you know, you’re really moving content from one set of containers and job to a completely different set of containers and Office 365 and you over those four years, you know, the more and more container types, right? That have been, you know, configured and presented in Office 365 right? That’s the Office 365 is there’s a moving target, right?

 

Microsoft continue to enhance that. So, you know, four years ago we didn’t have modern pages and you know, modern sites today we do write much virtual user experience. So you know, and our utilities, right, that we’ve used, you know, to drive these migrations, right, to pull content from jive, you know, transform it into a form that can be uploaded to Office 365 and then putting it in these containers and Office 365 I mean, those utilities have evolved over the years, right? We continue to enhance those, you know, to meet the needs of both customers and the way they’ve got content and job. But also, you know, we’re, we’re having to change our utilities to handle the changing landscape. And Office 365 but the good news is that, you know, it’s starting to settle down a little bit and you know, what we’re hearing from customers now is, you know, they, they need a faster, more simpler, lower cost way, right.

 

To get their content from jive into Office 365 because right now it is a complex process. There’s a lot of decision making that has to take place around how you’re going to map content from John [inaudible] Office 365 but because you know, we’ve done it so much, we kind of know the, the mappings of content that are, that most people choose, you know, 80-90% of the time. So you have to try to get to something that’s, you know, that’s faster, that’s cheaper, more predictable, you know, we’re kind of coming up with this concept of a, of a fast track migration.

 

Danny Ryan:Yep. Awesome. So tell me about which customers would be a, you know, good candidates for this type of migration?

 

Bruce Harple:Well, I mean, certainly a candidate that’s, you know, in a time crunch, right? So you know, as you know, many customers that come to us, they’re, their driver license is expiring in three months and you know, they’ve chosen not to renew that investment. They wouldn’t invest in Office 365 and you know, they come to us and ask us to move that content off in a very short period of time. Which, you know, sometimes we can do it. Sometimes we can’t, depending on what content they have. But yeah, I mean certainly someone that’s time crux, right? That needs to get content, move quickly and, and get off of jive, you know, based on a deadline like that. But, but other, you know, candidates would be, you know, if for a customer, if it really getting the content out of jive and into Office 365 into an archive, if that’s a priority for you, you’ll fast track will be the way to go.

 

Right? Cause, and we’ll talk about it in a minute because we’re going to go into a fixed set of containers and Office 365 right? We’re going to kind of take the decision making out of the equation and kind of come up with some default mappings and your content will be a will be placed. So you know, if the content is the priority, you know, you know, they would be a good con, you know, a good candidate [inaudible] UX, you know, the user experience is, is the top priority, right? So if someone’s really trying to replicate that feature rich jive user experience, bye. Right. Right. Cause there might be more work that needs to be done, you know, in that destination tenant, right. To take advantage of, you know, crafting, you know, a site structure and architecture and a user experience that closely mirrors jive.

 

Right? So that’s, that may not be just out of the box, push it into a fixed number of containers. Right. You know, so, but, but for people to, that, you know, if the containers and Office 365 if you’re okay with using communication sites, teams, sites, or even teams. Yeah. Those were all default destinations that we can easily move content to. Right. And yeah. And then the other, I guess the other criteria would be if someone could just keep the site structure simple, right? And Office 365 so you can keep it flat, which really is the Microsoft way, right? Microsoft is suggestion to keep those site structures flat. You will not build in these complex hierarchies. So, you know, I think if your focus is migrated content, you can, you can handle the out of the box containers of communication sites, team sites and teams.

 

You know, you can keep your structure simplified and flat and a UX isn’t your, your key priority and, and you’re up against the deadline. I think fast track is perfect. So talk to me about the, what are the phases of, of a fast track migration. Yeah. So what we’re doing is really tied to taking, you know, our, our full blown, you know, process rich, you know, job migration, right? It kind of just, you know, pairing it down, you know, to what, what’s the minimum critical things that we have to be able to do. Right. So you know, somebody goes through fax tracks, might fast track migration, you know, they will get a migration environment provisioned in Azure, right? With all the utilities installed, right? So this migration environment is kind of where we put all the content end to, you know, where would transform that content and then it’s where we kind of pushed that content and Office 365 you’re going to get that environment.

 

That’s part of the fast rapid migration, right? We’ll take care of all that for you. And then we’ll still go through the process of doing a very detailed jive inventory. So we scan your whole drive instance, you know, we create a spreadsheet with all kinds of metadata about that content, right? And why that’s important is, you know, it’s going to be up to the customer to really kind of make decisions around what content does get migrated, what content just gets archived, you know, and a migration database. That’s part of that my race and environment. So we still want to go through this inventory process. And then there’s some education and training that we give the customer on how to rationalize what content does get pushed into Office 365 and we kind of help them with that and help them kind of complete the mapping of content.

 

Right? So we still go through that inventory process cause it’s key and kind of doing the planning. But it’s, it’s a quick planning cycle, right? And we still do a burn in test, right? So we still do a test to make sure that in our migration environment that we provision in Azure, right? We still do a, a test to make sure that we can connect to your, for instance, whether it’s in the cloud or on prem, and then we can pull some content from that and then we can push it into your office. Three 65 tenant. Yeah. So we’re really just trying to validate, you know, can we pull content, do we have all the permissions to get the job? You know, can we then push that content to your tenant and the officer’s Office 365 do we have the permissions to do that?

 

So we still want to make sure we can, we can do that. And then we go run into the migration. Danny. I mean we just, you know, and we have, what were the first, as you know, we do migrations in waves, right? So a wave is just a way to kind of logically break your content up into smaller increments. So you can push content, you know, pull it from job, push it off in three 65 and kind of a controlled way. And then you can kind of manage and monitor that migration. It can kind of validate content counts, right? So, you know, we do like a wave one, but it’s a production migration. It’s a, you know, we used to call kind of a pile of migration, but you know, now in these fast ride migration, it’s a real migration. But we’re really doing, you know, and validating the end to end process.

 

But you know, the content we move is, it’s in production, right? And then we still do the production migration waves. And with the fast track migrations, it’s all what we call one pass. So we basically pull the content from jive, transform it, push it into SharePoint or Office 365 and it’s lie, right? So we don’t do, we have a process called a Delta migration, which is kind of a second pass, you know, where you can kind of, you can give people, you know, a week, a couple of weeks to validate content and then you kind of then go grab changes that occurred and drive and push that up. We’re not doing that in a fast track, right? It’s pull, transform, push, pull, transform, push. Right. Where we’re at again, it’s all about throughput and making it happen quickly. And it’s still at the end of the whole process.

 

You know, the customer does get a full archive of all their job content, right? Which is, which is good for auditing, for compliance and things like that. So, you know, it’s, it’s, we follow the same process. We’re just eliminating some of the steps. We’re compressing some things and, and trying to get through it in a much faster way. What are any other, I know you’ve, you’ve, you’ve been talking about some of the limitations or boundaries that are out there. Anything else you’d like to call out? Yeah, I mean probably the other things I guess would be, you know, one of the things that we’re going to do in these fast track migrations is, you know, as you migrate, you know, a set of content in a wave and we break waves into batches, right? And you know, typically you in one of our full migrations, you know, there’s, you know, anywhere from a, you know, a five to 10 day period where we let customers validate that content, right?

 

So in these fast track migrations, it’s like two days development content. So we’re moving, right? We’re, we’re not, we’re not taking that much time. Yeah. You can still validate content after two days, but you know, we’re going to kind of keep going and that to at a time of back to the top of the batch at a time. I’ll wave at a time. So it’s, it’s a fast moving process. Right? And these utilities didn’t, I mean, you know, we’ve been doing it for four or five years. They’re proven and we know they were. So you know, the areas where remediation is required, you know, that has, you know, reduced over the years. Right? Cause it’s getting to be more and more predictable. So you know, it’s, it’s that, and then, yeah, if you look at all the different types of content and jive, you know, we’re going to kind of put boundaries around what content we bring across and he’s fast track migrations.

 

So it’s not anything and everything everybody wants. You know, we’re going to kind of, and again we know the types of content over the years that that customers, you know, deemed valuable and that they really want to pull it off for three 65 so we’re going to put some boundaries around what content we actually, not like pool but push into Office 365 we’re going to cut, pull all the content so we have everything, but we might only push certain types of content and you know, the content within that place in jive up into Office 365 so we kind of put some boundaries around that. Again, it’s all about speed. It’s all about simplification and kind of trying to reduce costs.

 

Danny Ryan:Excellent. Excellent. So I know with any project that we go after, it’s a shared team. The customers are part of the team. We’re working together. What are some of the customer responsibilities that are there that are part of the, this jive fast track offering?

 

Bruce Harple:Yeah, I mean and most of the responsibility is going to be up front Danny, you know, kind of a four year stark in migration process. I mentioned, you know, kind of pulling that jive inventory, which has a lot of metadata about all the content, you know, things like, you know, the dates, delete the content with last updated, things like that. And you know, still the, the customer is really going to own the process of, you know, taking that detailed inventory that we provide them and really making the decisions around what gets migrated and what doesn’t. Right. And they can do that with, you know, that that metadata around the content and we have kind of rationalization rules, you know, when I say rationalization and we’ll kind of rationalizing what goes, what stays. So we kind of provide insights and guidelines for you. Here’s how customers have done this in the past.

 

But ultimately they got to decide, you know, what stays wouldn’t go is they also need to kind of give us identity mapping. You know? And most of the time that that doesn’t change, you know, the identity of somebody in jive is typically the same as their identity and Office 365 not always, but, but they’ve got to give us the mapping. You know, cause we want to kind of maintain all those identities, right? Cause obviously content has identities tied to it, right? Who created content, who wouldn’t get into content. And we want to maintain that. So we’ve got to have that map and then we’re going to ask them to kind of map the, the content. So we need to know from this content that’s in this jive place here, whether that place is a group of space, a project, or a blog, you know, they’re going to have to tilt where, where does it go? Yeah. When Office 365 so they’re going to have to kind of give us that mapping, right? And we, again, we help with that, right? We don’t,

 

Danny Ryan:I’ve never done that before. So we’re, it’s a more of like where coaching,

 

Bruce Harple:I’m a consulting them on how to make, yeah, yeah, exactly. But you know, Danny, once all that’s done, once they give us the mapping, the identity mapping, the content mapping, you know, they were into execution and then at that point, you know, they, they own the validation. But again, you know, it’s fast validation. You know, we’re not going to spend weeks validating content. You know, we’re, we’re moving. So you know, that that’s really their involvement. You know, which, you know, again, we’re trying to pair that down to, you know, just trying to, you know, we, we still want to make sure that goes for high quality. We want to make sure all the content comes across. So we’re still going to validate counts, you know, that we pulled so many content types from Java and yes, we push those content types into Office 365 but, and the spirit of fast and, and low and, but still, you know, maintaining quality, still maintaining that, all those, you know, URL linkages that are in jive, right between content. We still do all that. So again, we’re just taking all the years of experience we have, right? We’ve been doing this four or five years and really kind of framing this up and, and crapping in a way that we know will be successful. We know it’s predictable cause we’ve been there, we’ve done it and now we’re taking all that knowledge that we’ve gained and making it so that we can move through this quickly and it can be done for a reasonable price.

 

That’s awesome. I appreciate you guys being adaptable to this as well. And I think, you know, all the conversations that we’ve been having with customers and what reason why we’ve been focusing in on the really large, I mean we’re working with the large jive implementations. I mean the real, the biggest ones that are out there. And I think what’s happened is we’ve see, we also see that we can help out with some more mid-market type of companies that are just really, they’re, they’re, you’re dealing with the iron triangle here, if you know, fast, cheap and, and quality. So it’s sort of like trying to figure out like how do we take what we’ve done with these large migrations and maybe scale it back a little bit for those mid-market customers that sometimes we have to, they just don’t have the budgets in place to, to go spend a lot of money on a migration and we want to be able to help them out.

 

I think that’s one of the things that we, you know, we, and I would say this is really the fast track is good for the mid market. I still think for the really small migrations we might be able, I usually just try to provide some guidance to them like help them, you know, here’s what I would do if I was, if I was in your position cause I’m a small company as well. But I think this is where this will help out is for those mid market companies that want to do the migration and we are taking some smart [inaudible] it now that you know some things that it would be able to sort of price something that they can afford for. That’s part of the migration. Cause I also see this is really, we just want them to get over because we’re ThreeWill shines is building out is when they’re on Office 365 it’s when we’re taking, we’re giving, we’re doing teams, we’re into building line of business applications. We’re doing the things that were ThreeWill really where our focus is and this is really just to get them onto the platform. So I appreciate you guys being agile and what you’re doing and just helping these customers get over to Office 365 which is what we’re trying to do here.

 

Yeah, yeah. Another scenario too, Danny, I didn’t mention as you were talking, it made me think about it, the other scenario where this applies, and we’re seeing this more and more opposite, right? Is it’s the, when acquisitions and mergers occur, right? So what are the common themes that we see is, you know, they’re, they’re taking these integrated companies and getting to a common collaboration platform. And you know, probably in 99% of the, that common collaboration platform is up to three 65 so it’s there, it’s like that, you know, where they’ve got, you know, with mergers and acquisitions, there’s timelines and deadlines for integration. There’s funding that goes into those mergers and acquisitions and it’s available for a short period of time. So yeah, and no scenarios where it, man, I’ve got to get, you know, the content from jive, you know, from this platform, from acquisition a into my common Office 365 you know, a collaboration platform. And I’ve got to get it done quickly. Fast tracks don’t be perfect for those scenarios. That’s great. That’s great. Anything else before we wrap up here? No, I just think you know for anybody that wants to work to learn more, just a mellow Danny, you’ve got a whole section of our website dedicated to two migrations and jives. So if anybody wants to learn more about the fast track migrations, just go to our website. You can, you can reach out to us through that and we’ll be glad to talk to you about it.

 

And to, for folks who are doing this, should they still download the sizing tools? Do you still, you still recommend them doing that?

 

Yes. Yeah, definitely. Cause it does give, it gives us a sense for how, how big their, their jive instances as far as the number of content items. So yes, definitely. Awesome. Yeah.

 

Danny Ryan:Anybody coming to the website just go to the contact us page on the contact desk page, you can let, one of the options is saying you’re interested in a jive migration. So just select that and you’ll be followed up very soon from probably from me. So thanks Bruce again for doing that. Appreciate it. Appreciate your time and your agility and, and also just listening to customers and what their, what their needs are. So appreciate you doing that and thanks everybody for listening and have a great day. Thanks everybody.

 

Danny RyanJive FastTrack Migrations are the Quickest Way to Move from Jive to Office 365

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