Will Holland is the Principal of Strategy and Marketing (PoSM) at ThreeWill, where he champions our core values by shaping and sharing how ThreeWill helps employees thrive. Using his love for storytelling, Will leverages his unique ability to balance technical depth and strategic vision, bridging the gap between developers and business leaders through clear, creative communication. Outside of work, Will can usually be found at the nearest soccer pitch, either cheering for his kids or for Atlanta United.
In today’s competitive real estate market, building a strong internal culture isn’t just a nice-to-have—it’s essential for driving results. For CEOs of real estate companies managing and leasing apartment buildings, a thriving workforce is key to tenant satisfaction, operational efficiency, and overall growth. That’s where Microsoft Viva Engage comes into play for your Real Estate organization.
A motivated team helps your business stay ahead, especially in a market where turnover and inefficiencies can lead to major losses. Microsoft Viva Engage offers a solution by building a culture that promotes communication, collaboration, and shared purpose. Here’s how Viva Engage delivers results that matter to you as a CEO.
Reduce Employee Turnover and Retention Costs
Employee turnover is a costly issue for real estate companies. Recruiting and training new employees, especially leasing agents and property managers, can take significant time and resources. High turnover also affects the quality of service provided to tenants, which could increase vacancy rates.
However, Microsoft Viva Engage helps you create a culture where employees feel more connected to the organization. Research shows that companies with highly engaged employees are 21% more profitable. Engaged employees stay longer, reducing recruitment and training costs.
Meaningful Outcomes: Lower recruitment and onboarding costs, with more engaged and experienced employees who drive better service.
Increase Operational Efficiency Across Properties
Managing multiple properties presents its own set of challenges. Often, property managers and leasing teams work in silos, making it difficult for corporate to keep everyone aligned or share best practices. In real estate, where margins can be tight, inefficiency means lost revenue.
Viva Engage breaks down these silos by improving communication between corporate teams and on-site employees. It allows property managers and leasing agents to share insights, collaborate on projects, and solve problems quickly. This leads to faster decisions and improved operational efficiency across your entire portfolio.
Meaningful Outcomes: Faster issue resolution, stronger cross-team collaboration, and better tenant experiences driven by efficient staff.
Improve Tenant Satisfaction and Retention
Tenant satisfaction is the lifeblood of a successful real estate company. Happy tenants renew leases, spread positive word-of-mouth, and ensure lower vacancy rates. The quality of tenant service, from property maintenance to lease management, directly impacts their decision to stay or leave.
Research shows that 92% of executives agree that engaged employees lead to happier customers. When your employees are engaged and connected to your company’s mission, they deliver better tenant service, resulting in improved tenant experiences and lease renewal rates.
Meaningful Outcomes: Higher lease renewal rates, lower tenant turnover, and increased revenue due to happier tenants and less vacant units.
Scale with Confidence
As your real estate business grows, whether through acquiring new properties or expanding to new markets, maintaining alignment across your teams becomes increasingly important. Growth without a strong cultural foundation can lead to chaos—new employees don’t understand processes, and experienced teams aren’t aligned with the company’s strategic goals.
Microsoft Viva Engage can act as a backbone to your culture, ensuring that as your business scales, your people remain connected, informed, and aligned. By fostering a consistent communication strategy and strong cultural values, you can grow confidently, knowing that your teams—no matter how far apart geographically—are all working together toward the same objectives.
Meaningful Outcomes: Easier expansion into new properties and markets with a high-performing, aligned workforce that’s ready for growth.
Build the Future with a Thriving Company Culture
In an industry like real estate, where success depends on both operational excellence and tenant satisfaction, the importance of a strong company culture cannot be overstated. Microsoft Viva Engage offers real estate CEOs a powerful tool to drive better employee retention, improve operational efficiency, and ultimately scale their business with confidence.
Building this culture isn’t just a nice-to-have—it’s a competitive advantage. Let Viva Engage help you create the kind of engaged workforce that retains employees, delights tenants, and delivers measurable results.
Contact us today to learn more about how Viva Engage can drive your business forward.
