Increase Application Performance

eliminating sandboxed

SharePoint 2010 to 2013 Migration Eliminating Sandboxed Solutions

Client Profile

Global Telecom services and equipment provider to millions of consumers, businesses and other service providers in dozens of countries.

Situation

Entertainment Group responsible for managing a holistic customer communications strategy to ensure consistency, relevance, improvement of customer experience, and alignment with corporate strategic goals.  

A SharePoint 2010 application was being successfully used to manage all post-sale customer communication requests.  The corporate I/T team made a decision to require that all SharePoint 2010 sites/applications be migrated to a new on-premise SharePoint 2013 server farm and to eliminate SharePoint sandboxed applications.

Solution

SharePoint 2013 application that retains the same user experience, business logic and workflows but includes a modern UI and leverages new SharePoint 2013 out-of-the-box functionality, e.g., user access request process.

Business Benefits

New application significantly outperforms the SharePoint 2010 application without requiring any retraining of users. Smaller server side application footprint with key functions now performed with client-side code. New provisioning model was implemented that more efficiently supports potential future changes in the application.  Benefits achieved with zero impact to existing user experience, including  content migration of existing records  from the SharePoint 2010 application instance. 

hospital intranet

Hospital Intranet Portal Stabilization and Tuning

Client Profile

Non-Profit, Community Hospital with over 350 beds based in Georgia.

Situation

Customer was experiencing poor adoption and usage of their Hospital Intranet due to performance and other recurring issues reported by Users. The customer’s SharePoint System Administrators did not have the capacity and in-depth knowledge of SharePoint required to stabilize the Farm.

Solution

ThreeWill performed an architectural assessment of the SharePoint Farm and identified recommended improvements to the Farm. ThreeWill then worked with the customer System Administrators to implement changes to resolve all identified issues.  ThreeWill also provided training and mentoring to the customer’s SharePoint team.

Business Benefits

The customer’s SharePoint Farm was stabilized, eliminating the performance and functional issues being reported by Users. This also allowed development of a new Provide Workflow for the on-boarding of new Hospital Providers.

Sustainment Services

Annual Sustainment Services Solution

Client Profile

Company with 20,000 employees in 106 operating locations around the globe and is the world’s leading provider of vehicle remarketing services.

Situation

Customer needed additional SharePoint level 3 maintenance and enhancement support to address new feature requests and bug fixes. The one full time employee was overwhelmed with his charter of both strategic enhancement and integration decisions combined with the day to day support requests.

Solution

Customer engaged ThreeWill for our Sustainment service on an annual basis. We provide a dedicated SharePoint consultant to support the varied enhancement and support ticket requests. The dedicated consultant leverages the knowledge and intellectual property of the deeper ThreeWill team as needed and serves as an extension of the customer’s IT staff.

Business Benefits

  • Allows customer to focus IT recource on strategic initiatives that will drive top line revenue and reduce operating costs
  • Avoids having to hire additional FTE
  • Leverages OpEx
  • Cost effective way to leverage the deep technical SharePoint skills and best practices of ThreeWill

Danny RyanIncrease Application Performance