Increase Employee Satisfaction

chatter anywhere

Chatter Anywhere

Client Profile

Multinational beverage corporation, and manufacturer, retailer, and marketer of nonalcoholic beverage concentrates and syrups.

Situation

Salesforce Chatter is the official social solution and access to Salesforce Chatter across all web based platforms used at the company is desired. A couple of web based platforms used within the company have built unique integrations with Salesforce Chatter resulting in multiple code bases for maintenance and enhancements. Integrations for Salesforce Chatter are not available for additional platforms used at the company such as those built on Adobe Experience Manager and SharePoint.

Solution

A shared Javascript based client solution which can be used across all web based platforms:

  • Serves as an API tool for platform developers at the company to bring Salesforce Chatter integration to any platform
  • Hosted by Amazon AWS, authentication and access to the Chatter API is provided by an enterprise ESB
  • Includes installation and usage guides for users and developers
  • Provides for a Chatter group feed, allowing users to interact with Salesforce Chatter from the UI of any web based platform
  • Allows users to easily share the link to a page hosted in any web based platform within minimal number of clicks

Business Benefits

Users are able access Salesforce Chatter from any web based platform used at the company. A single code base is used for all web based Chatter integrations reducing costs for support, maintenance, and deployment of the solution.

mobile responsive SharePoint 2013 Intranet Portal

Global Consulting Firm Intranet

Client Profile

Global Consulting Services firm focused on services areas including customer experience, performance improvement, technology and digital and transformation.

Situation

Through consolidation and acquisitions there were many SharePoint based intranet portals and no consistent user experience or taxonomy.  Searching for the best of breed content and knowledge leaders on specific services and industries was difficult.  Additionally, the portals were not optimized for a mobile workforce.

Solution

A highly customized and mobile responsive SharePoint 2013 Intranet Portal with the following key features.

  • Simple and clean user interface with custom branding including support for mobile responsive.
  • Cohesive navigation experience across all site collections that aligns with corporate taxonomy for service lines, industries, capabilities and office locations.
  • Personalized subscription and targeting features for alerts, news, announcements and featured content.
  • Unified upload experience for best practice and project assets available anywhere with back-end routing to appropriate destination document libraries.
  • Highly customized user profile with integrations with 3rd party systems for such as skills and projects.
  • Customize search experience for users and content filterable based on the corporate taxonomy.

Business Benefits

The resulting intranet portal was highly suited to the mobile workforce so it was accessible anywhere and at any time via mobile, tablets and laptops.  Through the consistent application of a corporate taxonomy and metadata users are able to tag content and then navigate to or search for content in an easy and understandable way.  Finally, using the personalization features users are only pushed content that matters to them based on their preferences.

Jive Migration

PGi Jive to SharePoint Migration

Client Profile

PGi is the world’s largest dedicated provider of collaboration software and services. They have an expanding portfolio of purpose-built applications designed to meet the daily collaboration and communications needs of business professionals, with solutions for web, video and audio conferencing, smart calendar management, webcasting, project management and sales productivity.

Situation

PGi decided to standardize on SharePoint in Office 365 as their internal collaboration platform. There was key content in Jive that needed to be maintained going forward on SharePoint in Office 365. Additionally, the Jive license was set to expire in 2 months so it was critical for the migration to be completed before the license expiration.

Solution

ThreeWill leveraged it’s Jive to SharePoint Migration Utilities and Agile Migration process to migrate critical Jive content to Office 365 before the expiration of the Jive licenses. This included a final Archive of all Jive content into a Migration database for future reference and extract. Additionally, this included leveraging the branding templates developed by Brightstarr for PGI’s new Intranet Portal.

Business Benefits

PGi was able to save the annual cost of the Jive license fee and was able to move to a new, consolidated collaboration platform in Office 365.  All critical content from the Jive platform was preserved and is now available for continued collaboration on the Office 365 platform.

Danny RyanIncrease Employee Satisfaction