Client Profile

The mission of this client is to protect families by providing access to vital insurance products and safe buildings through fair regulation that creates economic opportunities for all individuals living in that state.

Situation

The client had a critical business process for management, time tracking, and invoicing related to inspection activities for healthcare facilities that were heavily dependent upon email and manual information tracking across multiple employees and groups.

Solution 

ThreeWill built a solution using standard Microsoft technologies, including Power Apps, Power Automate, Teams, and SharePoint that supported management/tracking of inspection visits, timesheet entry and approvals related to inspection activities, and generation of invoices based on timesheets.

Business Benefits

• The client has improved the reliability and accuracy of inspection activities and related timesheets.
• Since new features were built with standard Microsoft technologies it can be accessed from anywhere, i.e., browser, phone, tablets, etc.
• Ongoing production use of the application is protected by ThreeWill’s Application Management service, which provides ongoing application health monitoring and continuous improvement.
• The application was shown through testing to generate more accurate timesheet-based invoices resulting in increased revenue for the agency.
• Process management and administration require less time.
• Inspectors have reduced complexity and increased productivity for timesheet entry.
• CFO has real-time access to timesheet data for budgeting purposes.