Microsoft Community Management

Microsoft Community Management

You’ve invested time, resources, and money into improving your organization’s digital employee experience. It’s not enough to roll new Microsoft technologies out and hope they work. You need to protect your investment, ensure it is adopted, and measure its impact on your organization.

Protect your Microsoft investments and improve your organization’s employee experience.

Microsoft Community Management is similar to growing a garden.

Improving your organization’s employee experience is a lot like growing vegetables or flowers in a garden. For it to flourish and prosper, it will need constant attention and care by a knowledgeable attendant. Without this attention, the seeds and compost you bought along with the land you set aside could all go to waste. Let an experienced and dedicated ThreeWill Community Manager be your attendant and watch your garden thrive.

How does Community Management work?

ThreeWill’s Microsoft Community Management provides a dedicated resource committed to guiding you on your digital employee experience journey, improving your investment’s effectiveness, and measuring its impact on your organization’s employee experience.

Microsoft Community Management - Dedicated Manager

Dedicated Community Manager

You will be assigned a dedicated Community Manager that will be focused on learning your organization’s employee experience strengths and weaknesses so that they can have a positive impact. They will get to know you and your business so that they can bring the right resources to bear, and at the right time.

Community Management - Team of Experts

Backed by a Team of Experts

Each Community Manager is backed by a team of experts with specialized knowledge across the digital employee experience landscape. The Community Manager will bring in members of this team to deliver high-value impact when needed.

Community Management is affordably priced.

Affordably Priced

ThreeWill’s Community Management service is a standard monthly rate and priced at a fraction of a full-time equivalent resource. Additionally, the Community Manager and support team are solely focused on helping employees thrive with the latest Microsoft technologies. This team leverages experience that comes from how other companies have overcome similar challenges that you are facing or will face in the future.

Community Management - no long term agreements

No Long Term Agreement

ThreeWill is committed to protecting your Microsoft investment in improving your organization’s employee experience, not locking you into long and expensive agreements. Our approach is simple, we want to earn your business every month and prove you can improve your employee’s experiences with our help.

What’s Included?

We help each Community Management client in three distinct areas:

Guiding Your Journey

We know achieving a positive employee experience at your organization doesn’t happen overnight and once you’ve met your goals, we know it takes effort to maintain them. ThreeWill provides guidance on your journey through:

  • Regular employee engagement reviews
  • Curated Microsoft 365 platform guidance
Journey With You

Improving Your Performance

Because Microsoft technologies are always evolving, we know improving your digital employee experience takes constant care and maintenance. It’s also important to know when to implement what. ThreeWill works to improve your platform’s effectiveness by:

  • Regular training and awareness sessions
  • Engaging with members of your community
  • Employee Experience optimizations custom built by ThreeWill
Improving Your Performance

Measuring Your Success

Your goal is to protect your Microsoft investment and improve your organization’s employee experience. We know you must measure your effectiveness to be able to know what’s working and what needs attention. ThreeWill measures your success through:

  • Regular community health monitoring
  • Consistent employee sentiment surveying
  • Published Community dashboard
Measure Your Success
  • “The ThreeWill team was very detailed throughout the entire project and very patient with us as we learned what SharePoint can do and how to use it. They reacted quickly to ad hoc requests and would make sure that we understood the effects of any changes that were requested.”
    Will Rozeboom
    VP of Pricing and Customer Solutions, Other Industries
  • “The ThreeWill team did an excellent job in assisting us in defining the business requirements around a new corporate process. ThreeWill has superb integrity and provides invaluable advice and support.”
    Mike Cully
    Director, Global Distribution and Marketing - Fortune 500 Construction and Farm Machinery Company
  • “It has been a pleasure to work with ThreeWill, and I’ve always been happy to represent them as a development company with integrity when other software companies ask about them. ThreeWill understands that helping software companies build a SharePoint-compatible product that can be shipped is different than helping a SharePoint customer with an implementation. It requires a slightly different approach to the project. The focus has to be on the long-term sustainability of the product and has to take into account the culture of the client with much more depth. ThreeWill gets this and works hard to work well with software companies. I look forward to seeing their list of clients with SharePoint integrations continue to grow!”
    Owen Allen
    Microsoft 365 Technology Specialist

Community Management is critical for every business.

Let ThreeWill be your guide to measuring and improving your digital employee experience to achieve key business outcomes.