Adoption and Change Management

Adoption and Change Management (ACM) can be the difference between the success and failure of new technologies and organizational initiatives.

There’s a people source of project failure.

Enterprise-level project ROI depends heavily on user adoption. New technologies and processes can improve organizational performance and efficiency… but only if people use them.

Adoption and change management (ACM) can be the difference between success and failure for new technologies and organizational initiatives. ThreeWill’s ACM services can dramatically improve the effectiveness of user adoption, resulting in reduced risk, accelerated ROI payback periods, and a strong basis for ongoing ROI.

We’ll guide you through the technical and people aspects of successful technology implementations.

The Journey to Change

Envision
- Goal setting
- Assessments
- Analysis
- Planning workshops
Onboard
- Awareness, communications, and training planning
- Resistance management
- ACM asset development and delivery
- Execution guidance
Drive Value
- Measurement enablement
- ACM validation
- Project close-out
- Ongoing support

Start Your Change Journey Today!

ThreeWill blends the best aspects of multiple ACM frameworks to develop a solution that is tailored to your unique needs.

Step-by-Step Guidance

Set goals and objectives
Build strong leaders
Develop willing and prepared users

Solution Adoption

Increase user adoption
Manage resistance
Encourage ongoing engagement

Value Realization

Promote technology benefits
Accelerate ROI payback
Improve user experience

Risk Reduction

Avoid project failure
Drive operational efficiency
Meet and exceed objectives

The “people” side of change is more important than ever.

Adoption and change management identifies the “What’s in it for me?” of change initiatives.

When implementing new technologies, most projects stall at the adoption and proficiency stages.

By focusing on user satisfaction, an ACM program helps organizations inspire users to use the solution on a regular basis and make their jobs easier.

There is a high correlation between an effective adoption and change management program and project success.

Adoption and change management keeps the employee experience front and center. Industry studies have consistently shown that ACM programs result in a 6x improvement in chances for project success.

Sustain long-term user adoption
Increase your technology initiative ROI
Analyze performance and maximize results

“The ThreeWill team was very detailed throughout the entire project and very patient with us as we learned what SharePoint can do and how to use it. They reacted quickly to ad hoc requests and would make sure that we understood the effects of any changes that were requested.”
Will Rozeboom
VP of Pricing and Customer Solutions, Other Industries
“The ThreeWill team did an excellent job in assisting us in defining the business requirements around a new corporate process. ThreeWill has superb integrity and provides invaluable advice and support.”
Mike Cully
Director, Global Distribution and Marketing - Fortune 500 Construction and Farm Machinery Company
“It has been a pleasure to work with ThreeWill, and I’ve always been happy to represent them as a development company with integrity when other software companies ask about them. ThreeWill understands that helping software companies build a SharePoint-compatible product that can be shipped is different than helping a SharePoint customer with an implementation. It requires a slightly different approach to the project. The focus has to be on the long-term sustainability of the product and has to take into account the culture of the client with much more depth. ThreeWill gets this and works hard to work well with software companies. I look forward to seeing their list of clients with SharePoint integrations continue to grow!”
Owen Allen
Microsoft 365 Technology Specialist

Adoption and Change Management