Jeff Meyer serves as Executive Director of Innovation for ThreeWill, bringing leadership on consistently delivering great experiences to our clients, partners, and associates. In this role, he leads relationship building with prospects, clients, and alliance partners.
Global Telecommunications services and equipment provider to millions of consumers, businesses, and other service providers in dozens of countries.
Cumbersome, email-intensive, error-prone process to request, review, and approve bill insert and bill messaging content.
SharePoint-based input template enabled workflow for legal and management review and approval. Dynamic generation of request forms. Rules-based validation forms based on the request type.
- Improved customer satisfaction
- Shorter timelines from content concept to bill insertion
- Improved cross-organizational collaboration to reduce cycle times and improve productivity