Jeff Meyer serves as Executive Director of Innovation for ThreeWill, bringing leadership on consistently delivering great experiences to our clients, partners, and associates. In this role, he leads relationship building with prospects, clients, and alliance partners.
Tim Coalson is a Senior Consultant in the Transformation Practice at ThreeWill. Tim has been developing solutions on the SharePoint platform for over 15 years and has been a developer/consultant for over 30 years. Tim has been involved in migrating SharePoint on-premises farms to the Microsoft Cloud, Power Apps, and Power Automate (aka Flow) which are part of the Microsoft no code/low code solutions.
Caroline Sosebee is a Senior Software Engineer at ThreeWill. She has 30+ years of software development experience and a broad scope of general IT knowledge. At ThreeWill she has a proven track record of quality consultative and software development skills, focusing on the design and implementation of SharePoint solutions, both on-premises and in the Microsoft 365 cloud.
Matthew Chestnut is a Senior Consultant at ThreeWill. He has over 25 years of software development experience around enterprise and departmental business productivity applications. He has a proven track record of quality software development, on-budget project management and management of successful software development teams.
Brandon Holloway is a Quality Assurance Engineer at ThreeWill. He has over 10 years of QA experience in requirements gathering, risk analysis, project planning, project sizing, scheduling, testing, defect/bug tracking, management, and reporting.
Client Profile
Global Telecommunications services and equipment provider to millions of consumers, businesses, and other service providers in dozens of countries.
Situation
Cumbersome, email-intensive, error-prone process to request, review, and approve bill insert and bill messaging content.
Solution
SharePoint-based input template enabled workflow for legal and management review and approval. Dynamic generation of request forms. Rules-based validation forms based on the request type.
Business Benefits
- Improved customer satisfaction
- Shorter timelines from content concept to bill insertion
- Improved cross-organizational collaboration to reduce cycle times and improve productivity
