Improve Usability

lazerspot

Intranet Portal and Forms Automation

Client Profile

Industry leader in third-party yard management services.

Situation

Company had manual, paper based, error prone safety, compliance, and financial processes that needed to be standardized and automated in order to reduce errors, increase productivity, and enable reporting to support business growth.  

Solution

Office 365 Intranet available to hundreds of sites and thousands of users across the US.  Mobile and desktop forms available to thousands of resources and centralized workflow.  Simplified form completion (mobile phone), submission and automated workflow, routing, document generation and archival improved overall efficiency, compliance, and near real-time reporting.  

Business Benefits

  • Increased data integrity
  • Simplified and standardized forms 
  • Mobile enabled forms and submission
  • Automated document generation
  • Improved long-term archival and compliance management 
  • Significantly reduced new client onboarding time
feature development

New Feature Development for Public Facing Website

Client Profile

Medical technology researchers developing and manufacturing swallow-able imaging capsules for endoscopy.

Situation

Healthcare solution provider focused in “Expanding the Scope of GI” needed to quickly add new features to their public facing website utilized by patients and health care professionals.

Solution

The features listed below were added to the company’s public facing website.

  • Physician Locator
  • Patient Videos (Testimonials)
  • Newsletter with management system to publish content and for consumers to subscribe and unsubscribe to the Newsletter
  • Contact Us – form that routes to proper internal contact based on product, location, etc.

Includes a custom workflow that allows Given Imaging employees to respond to an inquiry through the SharePoint workflow form as part of an overall notification process.

Business Benefits

The results was a way for patients to locate physicians who could leverage the customer’s GI products, a way to communicate patient successes using video, a consistent way internally to handle customer questions including a corresponding audit trail of the response, and a process to manage newsletter subscriptions.

employee recognition

Employee Recognition and Custom Intranet Branding

Client Profile

Nationwide Prepaid Wireless Provider

Situation

Customer needed a fun and engaging recognition program for any employee to recognize the work of another employee and wanted to update Intranet branding to align with public brand and to make the site more appealing as a internal communications tool.

Highly branded an existing publishing intranet site including departmental subsites. Used characters, colors, custom fonts and other media to make the site very visual and tied into the public brand.

Solution

Custom recognition program called Submit a Smile Tile with a recognition form, approval and notification process. Custom “wall” with tiles for recognition, highly branded email for notification and custom print for certificate style print out.

Business Benefits

  • Make intranet used as Corporate Communication vehicle more engaging and exciting for employees
  • Provide employees with a fun and easy way to recognize each other for the work that they do
  • This recognition feeds into a larger corporate recognition program in place

Danny RyanImprove Usability